Shipping Policy
Shipping Policy - the basics
We offer FREE Shipping on all orders over $55—no extra fees, no hidden costs!
For orders under $55, standard shipping rates apply.
Shipping Costs
FREE Standard Shipping on all AU orders over $55 AUD.
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$8 AUD flat rate for AU orders under $55 AUD.
FREE Express Shipping on all AU orders over $100 AUD.
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$12 AUD flat rate for AU orders under $100 AUD.
Important Notes
Orders are typically shipped within 1-2 business days of being placed.
During peak sale periods (e.g., Christmas, Valentine’s Sale), dispatch may take 6-7 days due to high demand.
Delivery times depend on the courier and may be affected by traffic, weather, or busy seasons.
Remote locations may experience longer delays, and in some cases, deliveries can take 4-6 weeks.
We are not responsible for address errors, lost packages, or courier delays once the package has left our facility.
We appreciate your patience and support as we work to get your jewellery to you as quickly as possible!